Jan 21 2025 - Mastering AI-Driven Email Automation with Make.com

This catch-up session is designed to help you quickly get up to speed with using Make.com and ChatGPT to automate your email workflows. Whether you've missed a prior session or just want to refine your skills, this lesson provides a clear walkthrough of the key concepts and practical steps.

Key Topics Recapped:

  • Overview of Make.com: Understanding its core modules and potential for automation.
  • Automating Email Sorting: Setting up workflows to categorise emails into spam, requests, or personal messages using AI.
  • AI Integration Basics: How ChatGPT extracts structured data from emails and generates automated responses.
  • Conditional Routing with Routers: Creating workflows to direct email content into Google Docs or respond automatically.
  • Practical Use Cases: Examples like categorising tenders or automating responses to common queries.

Learning Objectives:

  1. Revisit the essential steps to set up email automation in Make.com.
  2. Learn how to integrate ChatGPT effectively for email management tasks.
  3. Refresh your understanding of creating and testing automated workflows.
  4. Explore the latest ChatGPT features for managing projects and tasks.

Notable Tips:

  • Testing First: Always validate automations by running test scenarios with different email types.
  • Simple Prompts: Craft concise and clear prompts for better AI performance in categorisation and responses.
  • Using Projects: Leverage ChatGPT’s "Projects" to centralise your work and track all relevant conversations.
  • Task Automation: Use the new "Tasks" feature in ChatGPT to schedule routine updates or notifications.


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